Cabin Deposit Policy

Call Dollywood

To request additional information concerning Dollywood, call the number below.

1-800-365-5996

Call Dollywood Cabins

To request additional information concerning Dollywood Cabins, call the number below.

1-866-857-2123

Customer Service

1-800-365-5996


Travel Guard


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Dollywood Cabin | Pigeon Forge | Tennessee Vacation | home away from home



Make your reservation today with only a deposit!

Secure your cabin or condo today with our convenient deposit payment option.
Deposit due is first night’s rent + taxes and applicable fees.
(Remaining balance due at check in.)

 

 

Policy Details

Should you choose to cancel your stay the following restrictions apply: (1) if you cancel 30 days or more prior to check-in, a full refund will be given, except for the non-refundable $69 cabin reservation fee ($25 for condos) and any applicable taxes. In order to receive the refund, however, you must cancel in writing. (2) If you cancel more than 14 days but less than 30 days before check-in you will not receive a refund but may use money already paid, except for the non-refundable $69 cabin reservation fee ($25 for condos) and applicable taxes, toward another booking within a one year period. (3) If you cancel your reservation 14 days or less before check in, you will not receive a refund and you may not use any money paid, less the non-refundable $69 cabin reservation fee ($25 for condos) and applicable taxes, for another booking unless another reservation is secured for the same cabin and dates. All cancellations should be in writing.