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Dollywood & Dollywood's Splash Country Information
Toll Free 1-800-365-5996
Dollywood Vacations Lodging Information: Toll Free 866-857-2123
Group Information: 865-428-9890 or Toll Free 888-428-6789
Dollywood & Dollywood's Splash Country's Customer Service Center
2011 Operating Schedule
January 3 - February 6: 8:30 a.m. - 5:00 p.m. ET Monday - Friday
February 7 - December 30: 8:00 a.m. - 6:00 p.m. ET Daily
(Closed Easter, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve)
Dollywood Vacations Customer Service Center
2011 Operating Schedule
Hours vary by season. Please check with office close to your arrival date.
Currently 8:00 a.m. - 7:00 p.m. (weekdays)
8:00 a.m. - 5:00 p.m. (weekends)
Mailing Address
Dollywood
2700 Dollywood Parks Blvd.*
Pigeon Forge, TN 37863
Note: This is a new address and may not be recognized by some GPS navigation systems. Click here for an address to use for this purpose.
Email: Please submit your question online here.
(Due to the large volume of email received daily, please allow 8-10 days for response.)