Why should I reserve my vacation package and/or tickets online?
Reserving online is for your convenience. It lets you plan when you are ready, even in the wee hours of the morning or night when everyone else is asleep! You can also call our hosts toll free at 866.857.2123 to help you with your plans.
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Can I buy park tickets without making a lodging reservation?
Our goal is to help you in whatever you need to make your Smoky Mountains stay memorable. You can
buy tickets without lodging and vice versa, but keep in mind guests who buy Dollywood Vacations packages have access to exclusive
Privileges including multi-days for the price of one Dollywood ticket, complimentary theme park parking and exclusive retail discounts.
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What if I'm a Dollywood season passholder? Do I still have access to the Dollywood Vacations Privileges?
Yes, as long as you reserved your accommodations with Dollywood Vacations. You will need to present your Dollywood Vacations guest card to take advantage of the exclusive
Privileges.
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How do I know my online transaction is secure?
All credit card transactions are encrypted and secure.
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Can I talk with a live person to make my vacation plans?
Of course! Our hosts are eager to help you. Call toll free 866.857.2123 for information or to make a reservation.
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How far in advance do I need to make my reservation?
Planning ahead benefits you. By reserving in advance you can choose from the widest variety of vacation options especially for busy times of year like summer, fall and holidays.
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Is there a minimum age for making a reservation?
We welcome families and groups of all ages. However, we do require that at least one member of your family is 21 years of age or older to make any lodging reservations, including vacation packages. There also must be at least one adult, 21 years of age or older, at the accommodations at all times if children are present.
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What is the benefit of buying a package?
The best benefit is letting you get excited about your vacation quicker! In one hassle-free transaction, you can make arrangements for your entire trip including Dollywood tickets, local accommodations and local area attractions tickets. And to make your vacation just a bit better, by booking a package you have access to exclusive
Privileges only for Dollywood Vacations guests. Enjoy two days for the price of one Dollywood tickets, complimentary theme park parking, and exclusive retail discounts.
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Do you offer seasonal packages?
Absolutely. Anytime of year is a great time to visit the Smokies. Each season brings special celebrations and discoveries. From leaf peeping in the fall to skiing in the winter. Check our
special offers to see what is available when you visit.
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Do you offer special discounts for AAA members?
Yes! Please contact our offices directly for special AAA offers. Call toll free 866.857.2123.
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Where do I check-in /check-out for my cabin rental?
The Dollywood Vacations office just minutes from Dollywood. The physical address for satellite tracking devices is:
1431 Upper Middle Creek Road
Sevierville, TN 37876
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What is check-in /check-out time?
Check-in time is 4:00 P.M. Check-out is at 10:00 A.M..
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What if I'm arriving early?
You are welcome to check-in anytime, but please be aware your cabin is not guaranteed to be ready until 4:00 P.M.
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What if I'm arriving after hours?
Please call in advance at toll free 866.857.2123 and we will make arrangements to leave your check-in packet in our After Hours check-in box.
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If I'm staying at a Dollywood Vacations cabin what do I need to bring?
You only need to bring your family, food and charcoal for the grill! Everything else is included in your rental. Cabins are fully furnished with linens, towels, sheets, pillows, blankets, dishes, washer & dryers, stove, refrigerator and grill. All cabins come with a starter supply of soap, dishwashing detergent, toilet paper, trash bags and paper towels. Remember, we only supply a starter kit for paper goods, detergents, etc.
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What dates will the Resort Pool be open in 2010?
The Resort Pool shared by guests in Starr Crest cabins will be open May 27 - September 30, 2010.
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Where is Dollywood Vacations located?
Our offices are just two miles from Dollywood theme park, the Pigeon Forge Parkway and seven miles from Gatlinburg. The physical address for satellite tracking devices is:
1431 Upper Middle Creek Road
Sevierville, TN 37876
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Driving Directions to Starr Crest Resort
From Interstate I-40 Exit 407 - Turn onto TN-66 S/Winfield Dunn Parkway. Continue 8.3 miles on TN-66S.
- TN-66S now becomes US-441S (the main Parkway that runs through Sevierville, Pigeon Forge and on into Gatlinburg). Continue 6.7 miles.
- In Pigeon Forge, turn left at traffic light #8 onto Dollywood Lane and travel 0.2 miles to the first traffic light.
- Turn right at that light -- there will be a golf course on the right.
- Follow this road approximately 1.5 miles. The office sign is on the left.
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| Approximate Mileage from I-40 Exit 407 - 16.8 Miles |
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Starr Crest Resort Cabin Rentals
1431 Upper Middle Creek Road
Sevierville, TN 37876 | | CABIN RESERVATIONS | Toll-Free: 1-866-857-2123
Local: 1-865-429-0156 |
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