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Mission and Core Values

Mission and Core Values

Mission and Core Values



Our Mission:

 

CREATING MEMORIES WORTH REPEATING®

 

Our Values:

 

WE GREATLY EXCEED CUSTOMER EXPECTATIONS

  • With distinctive, themed, entertaining experiences for every member of the family.
  • With genuinely friendly, caring people who take pride in what they do.


WE SERVE OTHERS

  • By working as a team and empowering each other.
  • By being patient, kind, humble, respectful, selfless, forgiving, honest and committed.


WE CREATE EMOTIONAL CONNECTIONS

  • By treating guests like members of our family.
  • By providing shared experiences that bring families closer together.


WE CONSTANTLY IMPROVE

  • By adapting to our guests' changing expectation.
  • By managing safety, security, risk and resources.
  • By investing in people and products to produce growth and provide a reasonable return on our investment.



All in a Manner Consistent with Christian Values and Ethics