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Customer Service

General Dollywood Information: Toll Free 1-800-365-5996

Dollywood Cabins:
Toll Free 1-866-857-2123

Group Information: 1-865-428-9890


Sunny Money

Try our new Sunny Money® cashless wristband payment system. It’s the easiest way under the sun to enjoy dining and shopping at Dollywood’s Splash Country! Don’t be bothered with a wallet or cash all day.

Sunny Money wristbands are available in pre-loaded $25 and $50 amounts only. Guests may purchase several wristbands however they are not for sale in other amounts. Any unused Sunny Money left on the wristbands can be refunded at the end of the day at any Merchandise location.

Purchase a Sunny Money wristband at any Merchandise location. The wristbands work just like cash at any Merchandise or Food location—without the hassle of pocket change.