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Customer Service

General Dollywood Information: Toll Free 1-800-365-5996

Dollywood Cabins:
Toll Free 1-866-857-2123

Group Information: Toll Free 1-888-428-6789


For your convenience, secure your parking pass in advance of your arrival to expedite entry into our various Dollywood properties.

Standard Parking

Parking for all standard length vehicles is $10; oversize length vehicles such as RVs and trailers are $15. Trams provide transportation to the Front Gate. However, parking is FREE if you purchase a Dollywood Gold Season Pass.

RV Parking

Parking for RVs and oversize vehicles is $15. This allows you to park your RV in our "Permit Parking" lot. Trams provide transportation to the Front Gate. RV parking lot is not available for overnight parking or camping.

Valet Parking

Valet parking is $35; Gold Passholders receive a $10 discount. Guests can purchase valet parking at the parking booths upon arrival or at the valet drop-off/pickup location at the main entrance. With a 15-minute notice, valets can assist with expedited departure for guests by having vehicles back at the valet parking drop-off.

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