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Back to Guest Services

Customer Service

General Dollywood Information:
Toll Free 1-800-365-5996

Dollywood Cabins:
Toll Free 1-866-857-2123

Group Information:
Toll Free 1-888-428-6789

Suggestions

The Q2Q Reservation Center is located on Showstreet between Friendship Fountain and DP's Celebrity Theater within Dollywood.

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Q2Q LINE MANAGEMENT

Would you like more time to have fun and less waiting in line for shows and rides?  Then Dollywood’s new Q2Q electronic line management system is for you!

What is Q2Q? 

More time, less wait!
Q2Q is an electronic line management system that reserves your place in line at select shows and rides while you enjoy all that Dollywood has to offer!  This small portable device, called a Q-bot, is convenient and easy-to-use.  While all shows and rides are still FREE with your paid admission, the rented Q-bot will reserve your spot in line so you no longer need to wait!  (Q2Q operating days may vary.)

On which shows and rides is Q2Q available?*

Theatres/Shows:

  • DP’s Celebrity
  • Heartsong
  • Pines
  • Select Festival Shows
  • Showstreet Palace
  • DreamSong Theater

Q2Q is for paying Q-bot participants only.  Please be aware that your Q-bot will hold your place in line at the theatre until 5 minutes before your designated show.  After this time, your Q2Q seating will be released, and your Q-bot will no longer give you entry to the selected show. 

Rides:

  • Barnstormer
  • Blazing Fury
  • Dizzy Disk
  • Mystery Mine
  • River Battle
  • Sky Rider
  • Smoky Mountain River Rampage
  • Tennessee Tornado
  • Thunderhead
  • Wild Eagle
  • FireChaser Express

You can enter the Q2Q entrance at the ride you have reserved at any time after the time shown on the Q-bot.

How much is Q2Q?

$20 (plus tax) per person for your choice of unlimited rides and shows.


Q2Q PRICING

One-Day Reservation
$20 + tax
Make Reservations
Gold Pass One-Day Reservation
$16 + tax
Make Reservations
Not a Gold Season Passholder?   BUY NOW    

At participating shows, children ages three and under who sit on a parent’s lap do not require a Q-bot reservation.  Q2Q theatre seating capacity is limited.  For rides, all passengers must be assigned to a Q-bot. 

Q-bots are available on a first-come, first-served basis and are limited daily.  You must be 18 years of age (ID required) to rent a Q-bot.

Gold and Super Gold season passholders must make and complete the transaction and the Gold and Super Gold Pass must be presented at the time of purchase to receive discount.

How does Q2Q work?
Visit the Q2Q Reservation Center on Showstreet (Map location 18) between Friendship Fountain and DP's Celebrity Theater for more information or to rent a Q-bot for the day.  Once you have completed your transaction, one of our Q2Q Hosts will show you how to reserve your shows and rides. Before leaving the Q-bot rental office, reserve your seats for available shows at one of the easy-to-use kiosks.

Reserving a place in line for a ride may be done from anywhere in the park.  Simply use the buttons on the Q-bot to scroll through the list of available rides.  Each ride will appear on screen along with the ride’s wait time.  You may make your selection using the Q-bot.

Remember to secure the Q-bot in a safe place, preferably a belt loop or pocket, close to your person.  Before your selected show and/or ride time, a beep and vibration will indicate that it’s time to make your way to the attraction.

For shows, you must arrive 5 minutes or more before your scheduled showtime or your reserved seat(s) will be made available to other guests.  You may enter your selected ride any time after the displayed time on the Q-bot.  It’s that easy! If you need assistance, please visit the Q2Q Reservation Center.
As you exit the park, simply return your Q-bot to the Q2Q Reservation Center or the
 drop box located in the front of the Dollywood Emporium.  Unreturned Q-bots are subject to a $225 charge.

*Q2Q operating days may vary.  However, Centralized Measuring is open during regular operating days.