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Answers

AAA discount
  • We do not offer AAA discounts at Dollywood. However, some AAA chapters have opted to sell Dollywood tickets. Contact your local chapter to determine if Dollywood tickets are available.
Discounts at Dollywood
  • Dollywood’s current discount promotions can be found on our Special Offers page.
Dixie Stampede Combination Tickets
  • Dollywood does not offer a combination ticket with the Dixie Stampede unless your party is a group of 20 or more. Please visit our Group Information section for more information on this ticket option.
Group Rates
  • Yes, we offer group rates for groups of 15 or more paying Guests. Our group reservation number is 865-428-9890. Groups must make reservations at least 2 weeks in advance in order to receive one (1) complimentary ticket per fifteen (15) paid. Please see our Group Information section for more information.
Limited Activity Admission Tickets
  • We do not have a limited activity ticket. Dollywood tickets include all rides (except SkyZip), shows (except special ticketed events), museums, crafts and other attractions (except for our paid games).
Military Discounts
  • Yes. Dollywood has always been proud to assist our military families. Visit our Special Offers section for information on this discount.
Upgrading to a Season Pass
  • Season Passes are your best value if visiting more than one time during the season. You can apply your paid one-day admission toward the price of a season pass. This transaction must be made on the day of your visit before leaving the Park.
Disability Parking
  • Yes. Disability license plate or hang tag must be visible. Please see our Special Information for Guests with Disabilities section for more information. Standard parking fees apply. Along with ample disability parking, Dollywood also provides accessible trams for those using wheelchairs during their visit.
Wheelchair Accessibility
  • A majority of the Park is level to gently-rolling and is thus wheelchair accessible. Please see our Special Information for Guests with Disabilities section for more information.
Wheelchair & Electric Convenience Vehicles (ECVs) Daily Rental
  • A limited number of wheelchairs and Electric Convenience Vehicles (ECVs) are available for rent. (Operator must be at least 16 years of age.  Operators 16-18 years of age must have a parent or legal guardian at least 21 years of age sign the rental agreement.) Reservations may be made online 48 hours prior to arrival with our convenient purchasing process. Reservations cannot be carried over to the next day (on an "After 3:00, Next Day Free" ticket). Wheelchairs are $10 per day. ECVs are $36 for a full day. Discounts are available on wheelchair and ECV rentals for Dollywood Gold and Super Gold Passholders. No other discounts apply.
Dollywood Entertainment Auditions
  • Each January and February the Entertainment department conducts auditions in several cities and at Dollywood. Please call 865-428-9553 or see our Entertainment Auditions page for more information.
Admission to Dollywood Shows
  • There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Please see our Shows section for more information.
Entertainment Schedule
Children Without Supervision
  • For the safety of our Guests, children must be 13 years old or older to enter without an adult. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. Unescorted children will not be admitted to Dollywood.

Water Fountains
  • Water fountains are located near many of our restrooms.
Lockers
  • Lockers are available at Wild Eagle, Mystery Mine, River Battle, FireChaser Express, Daredevil Falls, Barnstormer, Rampage, Slidewinder, Stroller Rental and near the Tennessee Tornado roller coaster.

    At the Stroller Rental, lockers are $4.00 + $1.00 refundable key deposit. This gives unlimited access to the locker for the entire day. At Mystery Mine, River Battle, FireChaser Express, Daredevil Falls, Rampage, Barnstormer, Slidewinder, and near the Tennessee Tornado roller coaster, lockers are $.50 each time the locker is open.
Dollywood Park Map
Package pickup
  • Instead of carrying your purchases around, please take advantage of our convenient and complimentary Package Pickup service. Any items purchased in our merchandise shops will be delivered to the Dollywood Emporium for you to pick up as you exit the Park at the end of your day. Simply let the merchandise Host know that you’d like to use Package Pickup. You’ll receive a card indicating the time your item(s) will be ready. Simply proceed to the Dollywood Emporium to the Package Pickup counter where your item(s) will be waiting! Package Pickup is offered on purchases made prior to two hours before Park closing. For your convenience, Package Pickup is staffed until Park closing.
Parking Fee
  • Yes, $10 for all standard length vehicles, $15 for oversize length vehicles such as RVs and trailers. Trams provide transportation to the Front Gate. However, parking is FREE if you purchase a Dollywood Gold Season Pass.
Picnic Area
  • After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood. Although we do not allow food or drink to be brought into the Park, Dollywood offers a wide variety of delicious foods available at our restaurants and snack vendors. (Special dietary needs should be addressed with the Foods Office prior to arrival at 865-428-9428.) However, if you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. Dollywood does not have picnic areas at the Park, but if you would like to picnic somewhere, the Smoky Mountains National Park is a great place to visit.
Q2Q waits in line for you.
  • Yes. Dollywood’s easy-to-use Q2Q® electronic line management system lets you avoid long show lines at select shows and rides. Click here for a complete listing of shows and rides available to Q2Q users. Plus, learn more about Q2Q and how you can enjoy More Time, Less Wait!
Return to the park later in the day
  • Have your hand stamped at the exit at the Dollywood Emporium. Keep your ticket so it can be scanned when you return.
Special RV parking
  • Yes, you will receive a parking permit when you pay $15 at the tollbooth. This allows you to park your RV in our "Permit Parking" lot. Trams provide transportation to the Front Gate. RV parking lot is not available for overnight parking or camping.
Strollers for Rent
  • A limited number of single and double strollers are available for rent on a first-come, first served basis. Single strollers are $11 (plus tax) per day, and double strollers are $14 (plus tax) per day. Discounts are available on stroller rentals for Dollywood Gold and Super Gold Passholders.
Child Ride Heights
  • Children can ride if they meet the minimum height requirement established by the ride’s manufacturer to ensure Guest safety. To determine which rides are suitable for your child, please visit Dollywood’s Centralized Measuring station located near the Q2Q Reservation Center in the Market Square area on Showstreet. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Taking advantage of Dollywood’s Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones aren’t tall enough to ride. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the rides manufacturer to ensure Guest safety.
ATM Machines
  • ATM machines are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the White Water Nature Shop, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from River Battle.
Checks for Payment
  • Yes. A check may be written for admission, food and/or merchandise. Dollywood uses Telecheck Electronic Cash Advance (ECA) which submits the check payment as a debit entry to your account. A current driver's license is required for identification.
Accepted Credit Cards
  • American Express, Visa, Mastercard and Discover.
Alcohol and Weapons
  • Weapons and alcoholic beverages are not permitted on Dollywood Property.
First Aid Stations
  • Dollywood staffs three Safety/First Aid Offices—one in the Jukebox Junction area near the Pines Theatre, one in Wilderness Pass near River Battle and another in the Village area near the train crossing—with medical personnel on duty at all times during park hours.
Lost & Found
  • Contact the Lost and Found Department at 865-428-9838.
Smoking Policy at Dollywood
  • If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants.
Baby Changing and Nursing Stations
  • Baby Care Centers, located in the Showstreet and Country Fair areas, offer nursing areas, changing stations and family restrooms. There are also nursing stations available at the restrooms in Country Fair, Jukebox Junction, Market Square, The Village and Craftman's Valley near the Woodcarving Shop. Vending facilities are available at the restrooms in Rivertown Junction, Craftsman's Valley and Jukebox Junction.
Clothing Guidelines
  • To preserve our family atmosphere proper clothing is required including shirts and shoes (sandals or flip-flops are acceptable). Clothing with distracting words and/or pictures will not be permitted inside the park. Guests may not wear character type costumes on park. Male guests must wear t-shirts, muscle shirts, tank tops or opaque shirts buttoned at least 2/3 of the way up from the waist, and must wear slacks or shorts that completely cover the buttocks. Female guests must wear t-shirts, tank tops, halter-tops, opaque shirts, blouses, or dresses that are buttoned at least 2/3 of the way up from the waist, and must wear slacks, skirts, dresses, or shorts that completely cover the buttocks. Any clothing in violation of the Tennessee Code on indecent exposure will require additional cover-up. Dollywood reserves the right to require additional or different attire where we deem appropriate. Should a guest refuse to comply with our requests, the guest will be politely asked to leave the property.
Operating Calendar
  • Dollywood is open approximately nine months of the year. As our schedule varies greatly, please check the Dollywood Operating Calendar for specific operating dates and hours.
Directions to Dollywood
  • Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. Please see our Driving Directions page for a map of the area.
Footwear
  • Footwear without heel straps is not permitted on Sky Rider, Barnstormer, Wild Eagle and Waltzing Swinger.
Pet Care - Doggywood
  • Doggywood® is a one-of-a-kind, climate-controlled indoor dog care facility. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. For owners who really want to “pamper their pooch,” four cottages are available, or smaller kennels are available. An additional amount will be charged for each additional dog sharing a kennel or cottage. Visit our Doggywood Information page for prices. The daily rental fee provides each dog its own water supply, and a walk area is located adjacent to the building so owners can spend time with their pets without having to leave the park. Space is limited, and reservations are highly recommended. Please call 865-428-9826 during Park operating hours. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. Visit our Doggywood Information page for more information. *Please note: Doggywood can only accommodate dogs.
Special Dietary Needs
  • Dollywood offers a variety of options for Guests who must make nutritional needs considerations. For more information concerning dining options for Guests with food allergies, please contact our Foods Department at 865-428-9428.
Pets on Park
  • Although pets are not permitted inside Dollywood, our one-of-a-kind kennel, Doggywood®, is available for the convenience of our Guests and their dogs. Service animals for Guests with disabilities are allowed inside Dollywood.
Rain Checks
  • If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Check—just ask. Rain Checks are distributed at the Season Pass Center, Guest Services and any one-day ticket window and are valid until the end of the season. Rain Checks are not available for Season Passholders.
Road Conditions and Road Closings
Weather Conditions
  • Smoky Mountain weather is very unpredictable. You should obtain an up-to-the-minute weather report prior to your visit. Simply use the zip code "37863" on the weather website or mobile app of your choice.
Accommodations

Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family:

Dollywood Cabins - Located just two miles from Dollywood's entrance, come experience our spectacular mountain views and Southern hospitality while you discover the many amenities of these luxury Smoky Mountain log cabins.

Vacation Packages - Purchase your tickets and book your lodging at the same time.

Area Information:

    o Pigeon Forge Department of Tourism - (800) 251-9100

    o Gatlinburg Department of Tourism - (800) 568-4748

    o Sevierville Chamber of Commerce - (888) 738-4378

    o Townsend Visitor's Bureau - (800) 525-6834