Dixie Stampede
Have a question about our Dollywood cabins?  Our FAQs page offers information that is most often requested by our guests.

Still can't find an answer?  Contact us about our Dollywood cabins by using one of the options listed below.

Dollywood Vacations Lodging Information:  Toll Free  866-857-2123

Dollywood Vacations Customer Service Center
2010 Operating Schedule
Hours vary by season.  Please check with office close to your arrival date.
Currently 8:00 a.m. - 7:00 p.m. (weekdays)
                 8:00 a.m. - 5:00 p.m. (weekends)

Mailing Address
Dollywood Vacations
2700 Dollywood Parks Blvd.*
Pigeon Forge, TN 37863

Note:  This is a new address and may not be recognized by some GPS navigation systems.  Click here for an address to use for this purpose.

Email:  Submit your question online here.
(Due to the large volume of email received daily, please allow 8-10 days for response.)

When planning your vacation, consider staying in these Dollywood cabins.  You know that our parks are world-class, and now you will be equally impressed with these family-friendly Dollywood cabins.  If you need to contact us, please use the information listed above.

Before you contact us, you may find the answers to your questions about Dollywood cabins by clicking on our Frequently Asked Questions page.  This convenient tool can be used to find the information that is most often requested by our guests.  The number that we provide is toll free, and the customer service center is open seven days a week.  The hours vary by season, but you can usually reach someone in person during normal business hours.

Our website also allows for live chat during regular business hours.  Itallows you to instant message with one of our hosts and hopefully getthe answers to your specific questions immediately.

You should know the address listed above is our mailing address, and it is not the physical location of Dollywood cabins.  For directions to the actual check-in location, please click on the link above, and it will direct you to a page that provides a map and driving directions to the check-in office.

When contacting us by traditional mail or email, please understand we have a high volume of correspondence and it will generally take eight to ten days for a response.