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Customer Service

General Dollywood Information: Toll Free 1-800-365-5996

Group Information:


Make reservations as far in advance as possible—especially for busy weekends and popular summer holidays—to enjoy this incredibly popular amenity! Please call 1-800-DOLLYWOOD (365-5996).


Canopy Locations Map

Lounging alongside a friend or family member is even better beneath a Canopy. Enjoy 65 square feet of shade while you relax in one of two chaise lounge chairs.

Don’t worry about the car keys because each of the Canopies features a storage locker for your convenience. The Canopies offer your own little haven where you can relax just seconds away from the action or imagine you are miles away from the hustle and bustle.

Reservations, which apply for up to 2 people, are recommended but not required. However, we encourage you to make your reservations as far in advance as possible since this amenity is quite popular, especially on weekends and holidays.


Keep watching here for 2016 pricing!

*Does not include Dollywood's Splash Country admission. Linens are not provided.  Food and beverages are an additional charge.
**All cancellations must be received by 1PM the day prior to the reserved date to receive a full refund.  (Rental fee will not be refunded day of or in the event of no cancellation or inclement weather.)