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Customer Service

General Dollywood Information: Toll Free 1-800-365-5996

Group Information:


Make reservations as far in advance as possible—especially for busy weekends and popular summer holidays—to enjoy this incredibly popular amenity! Please call 1-800-DOLLYWOOD (365-5996).


Retreat guests can now relax even more at Dollywood's Splash Country with our new massages! Our licensed therapist comes to your private Retreat to offer this exclusive onsite amenity guaranteed to help you unwind.

Massage Type           

Regular Price           

Gold Passholder Price 

60-minute Swedish massage          


Must be 18 or older. Swimwear must be worn. Gratuity not included.

Massages available only with retreat purchase.

Massages are available by reservation only from 12:00 p.m. to 5:00 p.m. with 24 hour advance notice. 

Call (865) 428-9488 to book your massage reservation today!