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Customer Service

General Dollywood Information:
Toll Free 1-800-365-5996

Dollywood Cabins:
Toll Free 1-866-857-2123

Group Information:
1-865-428-9890

Time Saver Pass

Dollywood’s Splash Country guests have a new way to enjoy more time on their favorite attractions! Thanks to Time Saver, a convenient line reservation system, guests are able to reserve a position in line for many of Dollywood’s Splash Country’s most popular attractions, including Tennessee’s first and only water coaster, RiverRush.

Each guest with a Time Saver wristband can use one of five conveniently-located kiosks to schedule their slide. Time Saver secures a position in a virtual line, freeing guests to experience other attractions in the park. The waterproof wristband indicates when it’s time to return to the scheduled slide.

Time Saver wristband rental is $20 per person and enables you to wait for slides without having to stand in line, with a $30 per person option which offers expedited service. A $5 deposit per wristband is also required and will be refunded when the wristband is returned. Gold Passholders receive a $5 discount.

Time Saver may be purchased near the main gate at the TimeSaver booth. Online purchases are not available at this time.

Time Saver can be used on:

  • RiverRush
  • The Butterfly
  • Firetower Falls
  • Mountain Scream
  • Mountain Twist
  • Raging River Rapids
  • Slickrock Racer
  • SwiftWater Run