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Customer Service

General Dollywood Information: Toll Free 1-800-365-5996

Dollywood Cabins:
Toll Free 1-866-857-2123

Group Information: 1-865-428-9890


Try our new Sunny Money® cashless wristband payment system. It’s the easiest way under the sun to enjoy dining and shopping at Dollywood’s Splash Country! Don’t be bothered with a wallet or cash all day.

Purchase a Sunny Money® wristband at the entrance of the park or at Riverside Trading Post. The wristbands work just like cash at any Merchandise or Food location—without the hassle of pocket change.