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Accessibility Information

RIDE ACCESSIBILITY

Dollywood is committed to providing a safe and enjoyable environment for our Guests. Our Ride Accessibility Center is available to serve our Guests who have an accessibility need and would like to enter an attraction thru the accessibility entrance. A Host at the Center will provide you with as much detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. Additionally, we will provide you with a Boarding Pass tailored specifically for you to include rides you will be able to participate in.

We encourage you to visit the Center prior to proceeding to a ride attraction. The center is conveniently located inside the park next to the Dollywood Emporium across from the Southern Gospel Hall of Fame.

In addition, our Park Accessibility Guide is a helpful resource to assist in planning your day prior to visiting us. You may download the Park Accessibility Guide to a smart device by going to your App Store and downloading, Dollywood –The Experience.

The Park Guide Map is available inside the park turnstiles and includes a layout of the park. The day’s show schedule also is available.