• Forbes’ Best Customer Service (2024)
• News Sentinel Top Workplace (2021 & 2023)
• Dollywood’s DreamMore Resort and Spa was named one of Travel + Leisure’s Top Hotels in the South
• #1 Best Theme Park for Customer Service in the U.S.
"Customer service and the guest experience is at the heart of every decision we make. In fact, we don’t call those who visit our park ‘customers’ or ‘visitors.’ We call them ‘guests,’ because we want to treat them with the same level of respect and care as if they were visiting us in our own homes. Additionally, we call our employees ‘hosts’ for the same reason. It is the job of every single person on our team to host our guests in a warm and welcoming way. Our ultimate goal is for guests to leave us feeling like a valued part of the Dollywood family."
Eugene Naughton, The Dollywood Company President.
Become a part of our family as we celebrate families every day.
Check us out at one of our hiring events!
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Have Any Questions?
If you have questions about opportunities at Dollywood, schedule a meeting with one of our Dollywood representatives and they will contact you within 24 hours.
Internal Candidates Apply Through UKG Portal
It’s important that our employees have the opportunity to grow – whether to pursue a new dream or advance their career with us because our team members’ success is truly our success – and that’s why we’re thrilled to make this benefit available to all, regardless of their role in the company and without the burden of debt. We care about your personal and professional growth.
- 100% free tuition, eligible from day one of employment.
- GROW U benefits fully cover the cost of tuition, fees, and all required books and supplies.
- 108 fully-funded programs from 30 Universities including Business Administration and Leadership, Finance, Technology, and Marketing.
- Additional 149 partially-funded programs in the fields of Hospitality, Culinary, Engineering, Human Resources, and Art Design.
The Dollywood Company is the product of a wonderful relationship between Herschend Family Entertainment and entertainment legend Dolly Parton that dates back to 1985.
Discover what it’s like to work a day in the life at the friendliest theme park in the world.
Don't take our word for it. Hear what current employees have to say about working with us.
Visit our veteran hiring page and try our military skills translator
At Dollywood, we believe there is no better place in the Smoky Mountains to enjoy a great culinary services career than our world-class parks and resorts. We are looking for team members to join us in serving up fun and excellence. The job includes a variety of cuisines and atmospheres in more than 35 locations across our properties. Be a part of the team that creates award-winning menu offerings and amazing experiences. Our Culinary Team is the best in the business!
![Entertainment Auditions](https://hfe.widen.net/content/xqhkp9lulu/png/WildRoots-4.png?w=625&h=355&keep=c&crop=yes&color=ffffff00&quality=80&u=cnnlyv")
We are looking for talented singers and expressive actors to be a part of Dollywood’s award-winning shows. Dollywood provides steady work, competitive pay, a unique benefits package, a company culture like no other, and the valuable experience that comes from working with some of the entertainment industry’s top professionals.
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