Guest Services

Dollywood Theme Park

Dollywood is committed to providing a safe and enjoyable environment for our Guests. Our Ride Accessibility Center is available to serve our Guests who have an accessibility need and would like to enter an attraction thru the accessibility entrance. A Host at the Center will provide you with as much detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides.

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Front Porch Café is a full-service restaurant and is the best location for a wide variety of options. The chefs are happy to customize many of the menu items to fit your needs.

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Parking for all standard length vehicles is $15; oversize length vehicles such as RVs and trailers are $18. Trams provide transportation to the Front Gate.

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Dollywood's Splash Country Water Park

We want your Dollywood's Splash Country visit to be fun and enjoyable. Our Accessibility Guide is a helpful resource to assist in planning your day and making informed decisions about the various attractions, rides, services and amenities at Dollywood's Splash Country. If you need additional assistance, please feel free to ask any Host.

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Dollywood's Splash Country has options for our guests with special dietary needs including vegetarian, gluten free and sugar free options. Please inform the cashier about all special dietary needs.

When food is picked up, please ensure that your order is correct and that you have the correct condiments. Please allow for additional wait time as many of these items are prepared only when ordered.

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Parking for all standard length vehicles is $15; oversize length vehicles such as RVs and trailers are $18. Trams provide transportation to the Front Gate.

Learn More