Important Information To Know Before You Go
We Can’t Wait To See You
Dollywood's DreamMore Resort and Spa and Dollywood's Smoky Mountain Cabins are open. Dollywood theme park and Dollywood's Splash Country water park open March 12 and May 14, respectively. We look forward to welcoming you back! Please check the Operating Calendar for a complete listing of dates and hours.
During this unprecedented time, we have implemented a number of new safety measures based on the guidance of health officials including the Centers for Disease Control and Prevention (CDC) and appropriate government agencies. The safety and well-being of our guests and employees are our top priorities and guide our decisions.
Managing Attendance CapacityIn order to provide safe outdoor entertainment and maintain social distancing guidelines, we are reducing and managing our daily capacity.
Purchase or Reserve Your Visit Now
Face Mask / Face CoveringFollowing updated guidance from the Centers for Disease Control and Prevention (CDC), fully vaccinated guests can now visit Dollywood and Dollywood's Splash Country without wearing a mask or physically distancing. Additionally, consistent with state guidelines, guests aged 12 and under may also visit without wearing a mask or physically distancing.
Respecting othersThose not respectful of our Employees, Guests or environment may be asked to modify their behavior or leave the property.
Focus on Cleanliness
We have increased our rigorous cleaning and sanitation procedures. Guests will have a much higher availability of handwashing and hand sanitizing locations throughout their visit to help reduce exposure to germs.
Portable handwashing stations have been added at properties to allow guests to wash hands frequently to help reduce exposure to germs.
A significant number of hand sanitizing stations have been added in public areas, and other high traffic locations.
Increased frequency cleaning of high touch areas and seating such as railings, queue areas, restaurant and pool seating, etc.
Guests will be expected to wear a mask or face covering while on property. The following guests will no longer be required to wear a mask or physically distance:
Fully vaccinated guests, and
Children 12 and under
Guests not feeling well should choose another day to visit. In addition, employees not feeling well will be sent home.
Guests are encouraged to bring a mask with them when visiting. However, masks will be provided for guests in need. We recommend reviewing the CDC's webpage on appropriate daily-use facemask for additional guidance
Yes, most of our dining areas are open. We have implemented new operational procedures to keep our guests and employees safe including social distancing measures, frequent cleaning and food safety training.
Yes, capacity will be limited inside our restaurants to allow for adequate social distancing measures.
- Respect each other as well as our employees; verbal abuse of other guests or our employees will not be tolerated.
- Following updated guidance from the Centers for Disease Control and Prevention (CDC), fully vaccinated guests can now visit Dollywood and Dollywood's Splash Country without wearing a mask or physically distancing. Additionally, consistent with state guidelines, guests aged 12 and under may also visit without wearing a mask or physically distancing.
- Refrain from fighting, horseplay, taunting or threatening remarks & gestures.
- Do not create disruption with behavior that is unruly, disruptive or illegal.
- Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches.
- Follow instructions from employees regarding operations and procedures.
Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Dollywood have their Ticket revoked or confiscated by Dollywood here with no refund of any amount paid therefor. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. Dollywood reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities.
*A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at Dollywood or picked up at Guest Services. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale.
WARNING REGARDING COVID-19: