Water Park Guest Services

We want your Dollywood's Splash Country visit to be fun and enjoyable. Our Accessibility Guide is a helpful resource to assist in planning your day and making informed decisions about the various attractions, rides, services and amenities at Dollywood's Splash Country. If you need additional assistance, please feel free to ask any Host.

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Dollywood's Splash Country has options for our guests with special dietary needs including vegetarian, gluten free and sugar free options. Please inform the cashier about all special dietary needs.

When food is picked up, please ensure that your order is correct and that you have the correct condiments. Please allow for additional wait time as many of these items are prepared only when ordered.

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Parking is $25 for all standard length vehicles, $30 for oversize length vehicles such as RVs and trailers. However, parking is FREE if you purchase a Dollywood Gold or Diamond Season Pass. Retroactive benefits such as FREE parking do not apply if you upgrade to Gold or Diamond after the purchase of a Season Pass.

Preferred Parking is available at both Dollywood and Dollywood's Splash Country.

Guests who lost an item during their visit may contact Dollywood's Splash Country's Lost and Found Department at 865-429-9920.

Create a real splash with your next birthday party when you celebrate at Dollywood’s Splash Country! Let us plan the perfect party while you and your friends enjoy all the good times Dollywood’s Splash Country offers.

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Rent a locker when you visit Dollywood's Splash Country and have the ease of mind while you are enjoying all the park has to offer.

We have two sizes of all day lockers for your convenience: standard size lockers are $10, large size lockers are $15 and jumbo size lockers are $20. Lockers are located throughout the park and are sold on a first-come, first-served basis. Cash (exact change) and credit cards are accepted for payment.