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If you had an account with us prior to Jan. 23, 2020, you will need to register for a NEW My Dollywood Online Account. Have additional questions? Try our online technical support tool or contact us directly.

See What All You Can Do With My Dollywood

Planning your trip to the Smoky Mountains is easier than ever.

• User Profiles - Update and manage your saved addresses, phone number, marketing preferences, and more.
• View Tickets & Passes Purchased Online - See all the tickets and Season Passes purchased online with your account in one place with details including the validity dates and more.
• Link Season Passes - Have Season Pass that is not linked to your My Dollywood account? You can easily link them to your account by typing in the number found either on the front or back of each and the phone number associated with that pass.
• Easy Access To Bring-A-Friend Tickets & More - View your digital Bring-A-Friend tickets, TimeSaver Passes, refillable mugs and more. Print them off, open your order on your phone or login to your My Dollywood account on the official Dollywood App, to use and redeem once you arrive at the park.
• Order History - See your entire order history, including amounts paid and dates, for transactions made using your My Dollywood account.
• Payment Plan Details - View your term length, installment costs, installment dates and payment history.
• Renew Your Season Pass - See every Season Passes option you qualify for and renew easily online.