Operating Hours & Daily Schedules
We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit.
Operating hours for the entire season are published as soon as they become available, but are always subject to change. Be sure to double-check operating hours before your trip.
Dollywood is proud to offer dozens of shows and entertainment options throughout the season. Show schedules are typically published no later than two weeks in advance, but are still subject to change. Be sure to check the schedule prior to your visit for the most recent updates.
Height Requirements on Rides
If you’re visiting us with children shorter than 48 inches in height (or you’re just not sure), visit Dollywood’s Centralized Measuring station located on Showstreet between Rental Services and the Ride Accessibility Center. At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge.
A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. The wristbands correspond to the color-coded information displayed on signs at each ride.
Taking advantage of our Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones aren’t tall enough to ride. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by each ride's manufacturer to ensure guest safety.
You can view height requirements on each ride page on the website. For Dollywood rides, you can also find height requirements on the mobile app.
Parent Swap
When members of a group do not meet minimum height requirements, Dollywood’s “Parent Swap” program provides hassle-free boarding of rides and attractions. This program is easy; here’s how it works: The entire group enters through the regular guest line where the ride Host will explain and facilitate the “Parent Swap.” (Strollers and/or loose articles are not permitted.) One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) while the rest of the group rides the attraction. Once the group returns, the adults will “swap” places with each other. On some rides, other group members may be allowed to ride again for the second half of the “swap.” After the “Parent Swap,” guests will exit with other riders.
Weather Guidelines
We value your safety. In the event of occasional inclement weather, we may need to close some or all of our rides. During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. During storms, re-opening will be based on when the weather has moved away from the park.
During the colder months, closures are based on temperature.
More information can be found at the link below.
Rainchecks
Dollywood
If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. We understand that rain can sometimes lessen your park experience and we are happy to have you visit us again! Please stop by Guest Services to pick up your raincheck before you leave the park.
Dollywood's Splash Country
If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Check—just ask. Rain Checks are distributed at any ticket window and are valid until the end of the season. They will not be distributed just because it rains. Rain Checks are not available for Season Passholders.
We Can't Wait To See You
Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. At this time, masking is optional for employees and guests, regardless of vaccination status.
The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Please note that changes may occur at any time, based on available public health information.
