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Online Technical Support

If you are having issues with your Dollywood.com account or online order, please complete the form below to contact our online support team for assistance.

This form cannot be used to request refunds. That discussion must take place over the phone by calling 1-800-DOLLYWOOD. Dollywood call center hours of operation are Monday - Friday 9:00 AM - 5:00 PM and Saturday - Sunday 9:00 AM - 4:00 PM

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Please indicate the type(s) of issues you are having: