Frequently Asked Questions
What is the Free Pre-K Imagination Season Pass?
The Free Pre-K Imagination Season Pass is an exciting 35th Anniversary offer that ensures kids born in 2015 and 2016 have the opportunity to enjoy our park free of charge by offering a complimentary Season Pass if you register online by January 5, 2020.
Do kids under the age of 4 get a free pass?
No, but children under the age of 4 always enjoy free admission to Dollywood without a pass.
Are parents or guardians required to buy a pass?
No. However, a parent or guardian must accompany any child in the park at all times. We recommend each parent or guardian purchase a Season Pass so you can visit as often as you want with your child.
How do I get a Free Pre-K Imagination Season Pass for my child?
To receive a Free Pre-K Imagination Season Pass for your child, you must follow a simple, three-step process:
- REGISTER - Visit Dollywood.com/PRE-K to register your child for their Free Pre-K Imagination Season Pass before January 5, 2020. Be sure to purchase a Season Pass for yourself before prices go up after January 5!
- ACTIVATE - After you register online, bring your child to the Dollywood front gate with a photo copy of their birth certificate or passport to confirm their age in order to process their pass.
- PLAY - After you process your Free Pre-K Imagination Season Pass, your child can visit throughout the rest of the 2019 season and all of the 2020 season.
Can I purchase over the phone with a Dollywood representative?
No. Purchase must be completed online prior to visiting Dollywood at Dollywood.com/PRE-K
Can I purchase on park?
No. Registration for the Free Pre-K Imagination Season Pass can only be done online before visiting Dollywood and cannot be done on-park.
How long is the Free Pre-K Imagination Season pass valid?
The Free Pre-K Imagination Season Pass is good from the time of purchase through the 2020 season at Dollywood and Dollywood’s Splash Country.
Note: parent or guardian will need admission to the park in which they wish to accompany their child. We recommend a Two-Park Super Pass for the most flexibility and best value.
Where do I process the Free Pre-K Imagination Season Pass?
The Free Pre-K Imagination Season Pass can be processed at any ticket window at the Dollywood Front Gate. Please be sure to bring a photo copy of your child’s birth certificate or passport to confirm their age in order to process their pass.
How long do I have to register for the Free Pre-K Imagination Season Pass?
Parents have until January 5, 2020 to register their child for the Free Pre-K Imagination Season Pass. Passes can be processed at the Dollywood Front Gate any time after purchase.
What happens if I miss the January 5 deadline?
The Free Pre-K Imagination Season Pass will be unavailable after January 5, 2020.
Documentation & Proof of Age
What documentation is required?
Original or copy of a valid birth certificate, Passport, or Green Card. Both printed and digital documentation is accepted.
Do you accept Green Cards?
Yes, if it lists a birth date.
Do you accept passports?
Yes.
Do you accept school ID, children security ID cards or other forms of identification?
No.
Eligibility
What is the age range?
Children born in 2015 or 2016.
I have a child under the age of 3, does he/she need a Free Pre-K Imagination Season Pass?
No, kids 3 and under are free.
My child is 5, turning 6. Am I still eligible?
Your child must be born in either 2015 or 2016 to be eligible.
My child is 3, turning 4. Do I need to get a Free Pre-K Imagination Season Pass for them?
If your child was born in 2016, we recommend getting them a Pre-K Pass while it is available (through January 5, 2020). Once they turn 4 in 2020, you will either need to purchase a Child Season Pass or a Child One-Day Ticket for them to have admission to the park.
Pass Restrictions
Is the Free Pre-K Imagination Season Pass like a Gold Pass?
No. The Free Pre-K Imagination Season Pass does not include bring-a-friend tickets, free parking, in-park discounts on food and merchandise or additional discounts on premium experiences.
Does a Free Pre-K Imagination Season Pass get bring-a-friend tickets?
No.
Does the Free Pre-K Imagination Season Pass include free parking or other amenities?
No.
Can a Free Pre-K Imagination Season Pass be upgraded to a Gold Pass?
No.